Giftumo

Digital Goods Platform Privacy Policy

Digital Goods Platform Privacy Policy

Version 1.0

Privacy Commitment

This Privacy Policy describes how we collect, use, process, and safeguard your personal information when you use our website, products, and services.

Part I: Privacy Policy

1. Information We Collect

1.1 Information you actively provide: Name, email address, password, and phone number provided when registering an account; payment information and delivery information provided when completing purchases; information provided when contacting customer service.

1.2 Automatically collected information: Device information (model, operating system, browser version), IP address, access logs, browsing behavior data collected via Cookies and similar technologies, location information (based on IP).

1.3 Transaction information: Order details, purchase records, payment methods (excluding full card numbers), recharge code redemption records.

2. How We Use Information

2.1 The information collected by the Platform is used to: (i) provide and maintain services; (ii) process transactions and payments; (iii) send service notifications and important announcements; (iv) provide customer support; (v) security and fraud detection; (vi) comply with legal obligations.

2.2 Marketing purposes: To the extent permitted by law, the Platform may use your contact information to send promotional messages. You may unsubscribe at any time via the unsubscribe link or account settings.

3. Information Sharing

3.1 The Platform does not sell your personal information to third parties. Information may be shared in the following circumstances:

  • Service Providers: Payment gateways, cloud hosting, data analytics partners (subject to confidentiality obligations)
  • Publishers: To complete redemption, necessary information may be transmitted to the corresponding game/application publisher
  • Legal Requirements: In response to legal proceedings, court orders, or government agency requests
  • Security / Fraud: To prevent fraud and protect the Platform and its users
  • Business Transfers: In the event of a merger, acquisition, or asset sale

4. Cookies and Similar Technologies

4.1 The Platform uses Cookies, Web Beacons, pixel tags, and other technologies to record browsing behavior, remember preferences, and analyze traffic. You may manage or disable Cookies through your browser settings, but some features may be limited.

5. Data Security

5.1 The Platform takes reasonable technical and organizational measures to protect the security of personal information, including SSL encrypted transmission, access controls, and regular security assessments. However, internet transmission is not 100% secure, and the Platform cannot guarantee absolute security.

6. Data Retention

6.1 The Platform retains information only for the period necessary to fulfill the purposes of collection or as required by law. After account cancellation, some data will be deleted or anonymized, except for records that must be retained by law.

7. Your Rights

7.1 Under applicable law, you may have the following rights:

  • Right of Access: Obtain a copy of your personal information
  • Right to Rectification: Correct inaccurate or incomplete information
  • Right to Erasure: Request deletion of your personal information (except where retention is required by law)
  • Right to Restrict Processing: Restrict processing in specific circumstances
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to specific processing purposes

7.2 You may exercise these rights through your account settings or by contacting customer service. The Platform will respond within a reasonable period.

8. Children's Privacy

8.1 The Platform is not directed at individuals below the legal age of majority. If the Platform discovers that it has collected information from minors without guardian consent, it will delete the relevant information.

9. International Data Transfers

9.1 Your information may be processed outside your country/region of residence. The Platform will take reasonable measures to ensure that cross-border transfers comply with applicable legal requirements.


Part II: Contact Information

10. Contact Information

10.1 If you have any questions about this Privacy Policy, please contact us at: Email legal@giftumo.com or visit our Customer Service page.